Privacy Policy

Effective date: 1 June 2026 · Last updated: 1 June 2026

DeepBrain ("we," "us," or "our") operates deepbrain.pro and provides deep neural intelligence services from Vancouver, British Columbia, Canada. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Accountability

We are responsible for personal information under our control. Our Privacy Officer can be reached at:

Business number: BN 839472651RC0002

2. Identifying purposes

We collect personal information only for purposes that a reasonable person would consider appropriate. These include:

  • Responding to enquiries submitted via email or contact channels
  • Providing neural intelligence consulting, training, and deployment services
  • Operating and securing deepbrain.pro (including essential cookies)
  • Complying with legal and regulatory obligations in Canada
  • Improving our website and services where you have consented to optional analytics cookies

3. Consent

We obtain meaningful consent before collecting, using, or disclosing personal information, except where permitted or required by law. Implied consent may apply for information that is clearly necessary to fulfil your request (for example, your email address when you contact us).

You may withdraw consent for optional analytics cookies at any time by declining cookies on our banner or clearing site data in your browser. Withdrawal may limit certain non-essential features but will not affect essential site operation.

4. Limiting collection

We collect only information that is necessary for the identified purposes. Categories may include:

  • Contact details (name, email, phone, organisation)
  • Correspondence content and project descriptions you provide
  • Technical data such as IP address, browser type, and pages visited (when cookies are accepted)

5. Limiting use, disclosure, and retention

Personal information is not used or disclosed for purposes other than those for which it was collected, except with consent or as required by law. We do not sell personal information.

We may share information with:

  • Service providers bound by confidentiality and data protection obligations (hosting, email, analytics if consented)
  • Professional advisors where legally required
  • Authorities when compelled by valid legal process

We retain personal information only as long as necessary to fulfil the purposes collected, meet contractual obligations, or satisfy legal retention requirements, after which it is securely destroyed or anonymised.

6. Accuracy

We rely on you to provide accurate information. You may request correction of inaccurate or incomplete personal information by contacting our Privacy Officer.

7. Safeguards

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, encryption in transit (HTTPS), and staff confidentiality agreements. No method of transmission over the Internet is completely secure; we encourage prudent handling of credentials and sensitive project data.

8. Openness

This policy is readily available on deepbrain.pro. Additional information about our practices may be provided upon request.

9. Individual access

Upon written request, we will inform you of the existence, use, and disclosure of your personal information and provide access within a reasonable timeframe, subject to legal exceptions. We may require verification of identity before releasing information.

10. Challenging compliance

If you have concerns about our privacy practices, contact our Privacy Officer first. We will investigate complaints promptly. You may also contact the Office of the Privacy Commissioner of Canada:

11. Cookies and similar technologies

Essential cookies

Required for security, load balancing, and remembering your cookie preference. These operate without optional consent where strictly necessary.

Analytics cookies (optional)

Only activated if you click "Accept" on our cookie banner. They help us understand aggregate usage patterns. You may decline analytics cookies and still use the site.

12. Cross-border processing

Some service providers may process data outside Canada. Where this occurs, we contractually require protection comparable to PIPEDA principles and notify you where material to your engagement.

13. Children

Our services are directed to business and professional audiences. We do not knowingly collect personal information from individuals under 16 without parental consent.

14. Changes to this policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date. Continued use of deepbrain.pro after changes constitutes acceptance of the revised policy where permitted by law.

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